Frequently Asked Questions
To help you understand how insurance works at The Dentist Group, we've answered some of the most frequently asked questions below. If you still need more information, just call us at 415-706-7687.
WHAT INSURANCE DO YOU TAKE?
We are in-network with DELTA DENTAL PREMIER and AETNA/GUARDIAN. We also work with the following PPO plans as out of network providers: CIGNA, DELTA DENTAL, & METLIFE. If your PPO plan is out of network with our office, you may still be able to have the cost of your visit fully or partially covered. We do not accept HMO or DMO plans.
How does dental insurance work?
For patients wishing to use their PPO dental plan, we bill your dental insurance provider and you cover the deductible and co-payments. The amount that you owe depends on your specific dental insurance coverage, and co-payment is collected at the time of service.
WHAT IF I DO NOT HAVE DENTAL INSURANCE?
One option is to use an HSA account. This type of contribution is tax-free and can be used for qualified dental expenses. For patients wishing to use their HSA, you pay for your portion of services, and we'll provide you with an itemized invoice for reimbursement.
Another option is to apply for our Local Merchant Agreement which gives access to a 20% discount on most services.
HOW CAN I MAKE A PAYMENT?
Payments are collected at time of treatment in the form of credit cards and cash. For your convenience we offer secure online payments that can be made here: PAYMENTS